Leeches… should I worry?
They’re part of rainforest life (especially Oct–Jan). Wear leech socks, keep moving on damp sections, and bring a small first-aid kit. They’re harmless—just overenthusiastic. 😅
Is the river tubing safe? Do I need to swim?
Tubing is run by local river guides. You’ll wear a buoyancy vest and follow a safety briefing. Basic water confidence is recommended; if river levels are unsuitable, the activity may be changed for safety.
Dietaries—can they be handled?
Usually yes for vegetarian/vegan and common allergies with advance notice. Gluten-free options exist but are limited in smaller towns—bring backup snacks you know you can eat.
What’s the group size?
Small group format. Exact caps vary by departure; think intimate, not bus tour.
Can I get a private room?
Often yes in Medan/Bukit Lawang (subject to availability and a single supplement). Not available in jungle camp.
What’s included vs not?
See the What’s Included / What’s Not section above for the full breakdown (meals, permits, transfers, gear, etc.).
Do I need travel insurance?
Strongly recommended (and often required by operators). Ensure it covers trekking, river activities, medical evacuation, and trip changes due to weather.
Best time to go?
June–August is drier with firmer trails. Shoulders (Feb–Mar & Sep) are mixed but great. Oct–Jan is wettest—muddier trails, higher leech activity, and more itinerary flexibility.
How much cash should I bring?
ATMs can be unreliable near Bukit Lawang. Bring IDR small notes for meals not included, tips, and souvenirs. Withdraw in Medan before heading out.
Power, plugs & charging?
Indonesia uses 230V Type C/F plugs. Charging is easy in Medan, variable in Bukit Lawang, and not available in camp. A power bank is essential.
Phone signal & Wi-Fi?
Telkomsel usually has the best rural coverage. Signal drops inside the park; Wi-Fi can be slow in Bukit Lawang. Download playlists and maps before you go.
Water—can I drink from the tap?
Stick to bottled or treated water. Refill stations are common in town; on trek, water is boiled/treated. Bring a reusable bottle (2L+ capacity).
What should I pack?
See the What to Pack section—quick-dry long sleeves/legs, leech socks, grippy trail shoes, headlamp, light rain shell, electrolytes, and a sense of humour (waterproof).
Any cultural etiquette to know?
Dress modestly in villages (shoulders/knees covered), ask before photos, and learn a couple of phrases—terima kasih goes a long way.
Are drones allowed?
Parks and communities may restrict drones or require permits. Check rules before packing; when in doubt, leave it grounded.