Sunset over the Twelve Apostles along the Great Ocean Walk, showcasing stunning coastal cliffs and misty waters.

Twelve Apostles Trek | The 4 Day Great Ocean Walk

📍 Victoria, Aus | Guided | All Inclusive

Clifftops, koalas, and crashing waves—this 4-day trek delivers.

The best of the Great Ocean Walk with lodge comforts and Twelve Apostles views to finish strong.

Melbourne, Vic

Melbourne, Vic

Moderate

Moderate

Eco-Lodges

Eco-Lodges

200% CO₂  Offset

200% CO₂  Offset

Skip to product information
Stunning coastal view of the Twelve Apostles along the Great Ocean Walk, ideal for adventure and outdoor tours.
Tour Overview

Hike Victoria’s Wild Southern Coastline to the Iconic Twelve Apostles

Embark on a 4-day guided journey along the spectacular Great Ocean Walk—an unforgettable coastal trail stretching from the lush forests of the Otways to the windswept cliffs of the Shipwreck Coast. This end-to-end trek weaves through secluded beaches, towering limestone stacks, and ancient bushland, culminating at the world-famous Twelve Apostles.

Stay in a private eco-lodge, walk with just a daypack, and soak in the best of nature without roughing it. With expert guides handling the logistics, all that’s left to do is walk, breathe, and take it all in.


Quick Facts

  • Duration: 4 days

  • Style: Guided, end-to-end coastal walk (daypack only)

  • Route/Region: Great Ocean Walk — Otways → Shipwreck Coast → Twelve Apostles

  • Accommodation: Private eco-lodge


Trip Highlights

  • Traverse secluded beaches, limestone stacks, and ancient bushland

  • Walk from Otways forests to windswept coastal cliffs

  • Finish at the iconic Twelve Apostles

  • Enjoy logistics handled by expert guides and the comfort of a private eco-lodge

Booking Terms & Conditions

View Live Dates & Prices
Tour Itinerary
Day 1 | Marengo to Shelly Beach

Distance: ~7km · Grade: Easy

Your adventure kicks off with a scenic drive along the Great Ocean Road, stopping for morning tea in Anglesea before arriving at Apollo Bay.

The walk begins in the seaside hamlet of Marengo, home to a colony of Australian Fur Seals. From there, follow coastal farmland and climb gently to a hilltop with sweeping views over Cape Otway and the Apollo Bay hinterland.

Descend past The Blowhole and continue onto the beach before entering lush rainforest. The trail climbs again into the higher forest above Shelly Beach.

Finish the day back at your eco-lodge with pre-dinner nibbles and a two-course meal prepared by your guides.

Day 2 | Cape Otway to Aire River to Castle Cove

Distance: ~16km · Grade: Moderate

Begin at Cape Otway Lightstation, following a trail through sculpted dunes, dense coastal scrub, and calcified cliffs.

Soak in the views from the Aire River lookout, then enjoy a steady downhill section to the bridge that spans the estuary. Stop for a well-earned lunch at the riverside picnic area.

From here, the track climbs inland through tea-tree forest before rejoining the coast with sweeping views all the way to Castle Cove.

If time allows, finish the day with a short, peaceful walk beneath ancient trees at Maits Rest rainforest. Return to your lodge for another relaxed evening and a home-cooked dinner.

Day 3 | Milanesia Gate to Moonlight Head

Distance: ~12km · Grade: Moderate

Today’s walk is one of the most rugged and scenic sections of the Great Ocean Walk.

Start by descending to the remote Milanesia Beach—a wild, wave-pounded stretch few ever visit. Look out for the quirky “beachcomber’s cottage” tucked among the dunes.

From here, climb steeply to soaring sea cliffs with unforgettable views across the Southern Ocean. Stop for lunch at Ryan’s Den, with panoramic vistas back to Cape Otway and ahead to Cape Volney.

Continue through eucalyptus forest and over Cape Volney to reach Moonlight Head. Then it’s back to the lodge for one last evening of great food and even better company.

Day 4 | Princetown to Gibson’s Steps / Twelve Apostles

Distance: ~8.5km · Grade: Easy–Moderate

Begin your final day on boardwalks above the bird-rich wetlands near Princetown.

From here, rejoin the Great Ocean Walk as it enters Port Campbell National Park—where the towering Twelve Apostles come into sight.

If tides allow, descend Gibson’s Steps to the beach below for a dramatic sea-level view of Gog and Magog.

The final kilometre leads to the Twelve Apostles Visitor Centre, where you’ll celebrate the journey with lunch and a spectacular final photo op.

On the way back to Melbourne, stop in Winchelsea for a relaxed café coffee before arriving at the NGV by around 5:00pm.

Need more info. Check out full trip notes here

Key Tour Info

Food & Accommodation

Accommodation


Each night, you’ll return to a cosy eco-lodge set amongst the rolling hills of the Otways. Expect warm showers, comfortable twin-share rooms, and plenty of space to relax after a day on the trail. Rooms are clean, simple, and surrounded by nature—no tent pegs required.

Solo travellers are welcome, and private room upgrades are available (subject to availability).

Meals

Forget trail mix dinners—this tour fuels you properly.

🥣 Breakfasts are wholesome and hearty to set you up for the day.

🥪 Lunches are fresh and picnic-style, enjoyed at scenic rest stops on the trail.

🍲 Dinners are two-course and cooked onsite by your guides, featuring seasonal produce and comforting flavours.

You’ll also enjoy morning tea, fruit, and trail snacks each day—and there’s always a celebratory meal to mark the finish line.

Special dietary needs? Just let the operator know in advance and they’ll make sure you’re well looked after.

What's Included & What's Not

✅ What’s Included

Itinerary Activities

  • 4 days of guided walking along the Great Ocean Walk
  • Entry to Cape Otway Lightstation
  • Optional short walk at Maits Rest rainforest (time permitting)

Guides

  • Two experienced, professional local guides
  • Trail interpretation, support, and daily briefings

Accommodation

  • 3 nights eco-lodge accommodation (twin-share)
  • Private room upgrades available (subject to availability)

Meals

  • 3 cooked breakfasts
  • 4 fresh picnic-style lunches
  • 3 hearty two-course dinners
  • Daily morning tea, fruit, and trail snacks

Transport

  • Return transport from Melbourne CBD
  • All trail transfers and support vehicle access throughout the tour

Equipment & Support

  • Emergency communications and first aid carried by guides
  • Loan of daypacks and hiking poles if needed

Fees & Impact

  • National Park and Cape Otway entry fees
  • Carbon offset through verified Australian ecosystem restoration

🚫 What’s Not Included

  • Flights or transport to/from Melbourne
  • Travel insurance (recommended)
  • Alcohol (BYO welcome at the lodge)
  • Personal hiking gear (clothing, boots, rain jacket, etc.)
  • Optional spending on souvenirs or café stops
  • Solo room upgrade (available for an extra cost)
Weather Expectations

Seasonal Weather Expectations

The Great Ocean Walk hugs one of the most dramatic stretches of Australia’s southern coastline—beautiful, wild, and ever-changing. Weather can shift quickly, so layers are key.

Spring (Sep–Nov):

Cool mornings (8–12°C) and mild days (15–20°C). Wildflowers bloom, wildlife is active, and conditions are generally ideal for hiking.

Summer (Dec–Feb):

Milder than inland Australia, with coastal breezes keeping things pleasant. Expect 12–25°C days and the occasional hot spell. Sunscreen is a must.

Autumn (Mar–May):

Often calm and clear with less wind. Daytime temps hover between 12–22°C with golden afternoon light and great visibility.

Winter (Jun–Aug):

Crisp and cool (8–15°C), with higher chances of rain and dramatic skies over the ocean. Trails are quieter and the experience more moody and immersive.

Regardless of the season, it’s best to come prepared for sun, wind, and rain—sometimes all on the same day.

⭐ Reviews
View More
What To Pack

What to Pack

This is a lodge-based tour, so no need to carry a heavy pack—just day hiking gear and comfy clothes for the lodge. Here's what you’ll want in your bag:

On the Trail

  • Comfortable hiking boots or trail shoes (well broken-in)
  • Lightweight daypack (loan available if needed)
  • Weatherproof rain jacket (essential, even in summer)
  • Quick-dry hiking clothes (shorts, pants, shirts)
  • Warm layers (fleece or down jacket)
  • Sun protection: hat, sunglasses, sunscreen
  • Reusable water bottle or hydration system
  • Personal snacks if desired (though plenty are provided)

At the Lodge

  • Casual clothes for evenings
  • Toiletries and any medications
  • Sleepwear
  • A good book, journal, or favourite wind-down activity
  • Alcohol (BYO if you'd like a drink with dinner)

Optional Extras

  • Hiking poles (loan available)
  • Swimsuit (some tours stop near beaches)
  • Small power bank for charging devices
  • Camera or binoculars for wildlife and views

Pro tip: Pack light, pack smart, and dress in layers—you’ll be prepared for whatever the trail (or weather) throws your way.

Local Insights

Local Insights — Twelve Apostles & the Shipwreck Coast

(Port Campbell, Great Otway & surrounds — Victoria)

Why this region wins hearts
Carved by wild Southern Ocean swells and constant salt-spray, this coast delivers towering limestone stacks, blowholes, sea caves and wind-shorn coastal heath. Inland, cool-temperate rainforest, waterfalls and foodie farmgates round out the experience. It’s nature’s drama with a side of small-town charm—and the occasional ice-cream detour (strictly for scientific research).

At a glance

  • Iconic sights: Twelve Apostles lookouts, Gibson Steps, Loch Ard Gorge, The Razorback, The Grotto, London Arch (formerly London Bridge).
  • Nearest hubs: Port Campbell (coastal base), Timboon (foodie hinterland), Apollo Bay (east coast gateway).
  • Traditional Owners: Eastern Maar People—custodians of Country across this coastline.
  • Good to know: Loch Ard Gorge beach steps and sections of tracks have ongoing closures due to geotechnical instability. Check conditions before you go.
  • Crowd tip: Sunset is popular at the Apostles; sunrise brings softer light and far fewer elbows.

When to go

  • Summer (Dec–Feb): Mild coastal temps, long daylight, busiest season. Wind can still bite—pack a shell.
  • Autumn (Mar–May): Clear days, crisp evenings, great for hiking and photography.
  • Winter (Jun–Aug): Peak storm theatre—roaring seas, dramatic skies, whale sightings along the broader coast.
  • Spring (Sep–Nov): Wildflowers in the heathlands; short-tailed shearwaters (muttonbirds) return to nest near Loch Ard Gorge at dusk (from about late September).

Getting there & around

  • From Melbourne (self-drive):Scenic route: Great Ocean Road via Lorne & Apollo Bay (~4.5–5.5 hrs with stops).Quicker inland: Princes Hwy via Colac to Port Campbell (~3–3.5 hrs).
  • Public transport: Limited V/Line coach services connect Apollo Bay ⇄ Twelve Apostles ⇄ Port Campbell ⇄ Warrnambool on select days. Expect infrequent schedules and short stop windows; plan carefully.
  • On the move: Distances are short but roads are winding. Allow buffer time; watch for wildlife at dawn/dusk.

Culture & Country

  • This landscape sits on Eastern Maar Country. Many lookouts and new infrastructure (like The Blowhole Lookout – Poombeeyt Koontapool) are being designed with Traditional Owner input. Pay attention to cultural site signage and stay to formed tracks.

Must-do highlights (beyond the obvious)

  • Walk the edge: Stroll the clifftop paths linking Loch Ard Gorge, The Razorback, Mutton Bird Island Lookout and Tom & Eva. Portions may be closed—follow on-site guidance.
  • Gibson Steps (when open): Descend to beach level and feel the Southern Ocean thunder at your feet. If stairs are closed due to swell or maintenance, the clifftop viewing still impresses.
  • London Arch, The Arch & The Grotto: Short, high-impact stops west of Port Campbell; penguins are sometimes seen after dusk at London Arch from the viewing area.
  • Great Ocean Walk (final stages): Join a section of the renowned long-distance track as it approaches the Apostles for sweeping coastal vistas.
  • 12 Apostles Scenic Flights: Helicopters operate from behind the visitor centre—memorable perspective in clear conditions.
  • Quieter coast: Continue west to Bay of Martyrs and Bay of Islands—similar grandeur, fewer crowds.

Local-only whispers

  • New Blowhole Lookout (Loch Ard precinct): A beautifully designed platform now offers fresh angles on the coast’s “breath of the whale” geology.
  • Twilight life: On calm evenings (Sep–Apr), look for muttonbirds swirling in from sea to Mutton Bird Island; after dark in cooler months you may spot little penguins at certain lookouts.
  • The inland rail-trail: The 12 Apostles Trail links Port Campbell and Timboon—great for a half-day ride or walk through dairy country.

Wildlife & seasons

  • At sea: Southern right and humpback whales migrate nearby in winter; dolphins and Australian fur seals are occasional.
  • On land/air: Hooded plovers nest on nearby beaches—strictly obey beach closures and keep clear of signed nesting zones. Kangaroos, wallabies and echidnas browse the heath and farmland edges.

Eat & drink — the tasty bit

  • 12 Apostles Food Artisans (Gourmet Trail):Apostle Whey Cheese (farm tastings, country views).Timboon Fine Ice Cream (scoopery & dairy-fresh flavours).Timboon Railway Shed Distillery (single-malt & food).Plus small producers (wines, berries, chocolate) sprinkled around Timboon/Cooriemungle.
  • Coastal bites: Port Campbell’s cafes ramp up for sunset crowds—book or arrive early on weekends/holidays.

Practicalities

  • Tides, wind & closures: This coast changes mood fast. Cliff edges are unstable; keep behind barriers. Beach/stair access (e.g., Loch Ard Gorge, Gibson Steps) is frequently closed during high swell or after rockfalls.
  • Swimming: Exposed coast, powerful rips—do not swim at unpatrolled sites like Loch Ard Gorge or Gibson Steps. If you must dip, choose a patrolled beach and always swim between the flags (Port Campbell in peak periods).
  • Drones: Recreational drones are not permitted on Parks Victoria–managed land (including Port Campbell NP & the Marine National Park) without an approved permit.
  • Penguin etiquette & night visits: Use red light/low light, stay quiet, and never climb barriers or approach wildlife.
  • Responsible travel: Stick to paths, pack out rubbish, and leave shells/rocks where they are—this coast erodes quickly without help from souvenir hunters.

Great half- to full-day pairings

  • Coast & country: Apostles sunrise → Loch Ard precinct circuit → Timboon for long lunch & cheese/ice-cream → golden hour at Bay of Islands.
  • Walkers’ sampler: Apostles → clifftop section of the Great Ocean WalkGibson Steps (if open) → The Grotto.
  • Windswept wander: Slow-roll lookouts west of Port Campbell—The Arch → London Arch → Bay of Martyrs → Bay of Islands—for crescendos of limestone drama.

Packing list (don’t skimp)

  • Windproof/waterproof shell, warm mid-layer (even in summer).
  • Sturdy shoes with tread (wet boardwalks & gravel paths).
  • Headlamp if staying for twilight wildlife.
  • Binoculars for whales, shearwaters and offshore stacks.

Accessibility & services

  • The Twelve Apostles Visitor Centre offers sealed paths to multiple lookouts, toilets and kiosk; the pedestrian underpass avoids crossing the highway. Some Loch Ard precinct lookouts are step-free; others include stairs or uneven ground.

Respect for Country

Travel with care on Eastern Maar lands. Learning local stories deepens every lookout—take a moment to read on-site cultural signage and acknowledge Country before you set off.

CO₂ Footprint Report
Your Tour Offsets drive far more than Tree Planting — We Go Climate Positive By Design | Click Here to View the Method

Zero Trace CO₂e Report — Twelve Apostles Trek | 4-Day Great Ocean Walk (Victoria)

Results Summary

  • Estimated total per person: ≈ 540 kg CO₂e
  • Offset per person (200%): ≈ 1.08 t CO₂e
  • Group total for context (10 guests): ≈ 5.40 t CO₂e

Method: high-estimate with Well-to-Tank (WTT) and aviation non-CO₂ effects via RF = 1.9; includes single-origin guest flights, all meals (included + off-tour), on-tour road shuttles & stays, and +10% uncertainty uplift.

Purpose

Conservatively estimate greenhouse gas emissions (CO₂e) across Scopes 1–3, report per person (with group totals for context), and state the 200% offset applied per person.

Key Tour Info

  • Region: Victoria, Australia
  • Duration: 4 days / 3 nights
  • Start/Finish: Melbourne (return logistics to/from the Great Ocean Walk)
  • Group size used for context totals: Maximum 10 people
  • Trail distance: 46 km total; difficulty: Moderate
  • Style: All-inclusive lodge-based trek (pack-free day walking)

Scope & Boundaries

  • Scope 1: On-tour vehicle fuel (Melbourne ⇄ trailheads and local shuttles).
  • Scope 2: Purchased electricity where directly attributable (otherwise captured via accommodation factors).
  • Scope 3: Guest flights to/from the start (single-origin rule), accommodation nights, all meals (included + off-tour), and uncertainty uplift. Capital goods excluded.
  • Method frame: GHG Protocol; DEFRA-aligned factors with WTT; aviation RF = 1.9.

Feeder Hub (Guest Flights) — Single Origin Rule

  • Chosen origin hub: Sydney (SYD) (nearest other major city for a Melbourne-based tour).
  • Routing applied: SYD ↔ MEL (return) per person.

Emission Factors & Conservative Defaults

  • Flights: Distance-based economy factors (DEFRA), WTT included, RF = 1.9 applied.
  • Road (mini-coach): Higher “local bus” passenger-km factor to reflect lower occupancy (conservative).
  • Accommodation: Room-night method (Oceania benchmarks) for 3 lodge nights.
  • Meals: Meat-heavy mixed diet at ~2.5 kg CO₂e/meal (upper-bound).
  • Uncertainty uplift: +10% added to the subtotal where primary meter/fuel data is missing.

Activity Data Applied (this estimate)

  • Guest flights: SYD ↔ MEL return (≈ 706 km each way; ~1,412 km total).
  • On-tour road: ≈ 600 km total (Melbourne → Apollo Bay region; Twelve Apostles/Port Campbell → Melbourne; plus local shuttles) — set deliberately high for conservatism.
  • Accommodation: 3 nights (lodge).
  • All meals consumed: 12 meals/person (4 days × 3/day), regardless of inclusions.

Results — Per Person (high-estimate, no tables)

Flights (SYD ↔ MEL, return; WTT + RF = 1.9): ≈ 310 kg
On-tour road (≈ 600 km; conservative passenger-km factor): ≈ 90 kg
Accommodation (3 lodge nights; region benchmark): ≈ 60 kg
All meals (12 × ~2.5 kg): ≈ 30 kg

Subtotal: ≈ 490 kg
+10% uncertainty uplift: ≈ 49 kg
Estimated total per person: ≈ 540 kg CO₂e

Reporting focus is per person. Group totals are provided only for context.

Group Totals (context, 10 guests)

  • Tour total: ≈ 5.40 t CO₂e
  • (Offsets are applied per person only: ≈ 1.08 t CO₂e retired per traveller.)

Assumptions (transparent)

  • Origin hub fixed: Sydney for all travellers (single-origin rule).
  • Aviation: Distance-based; WTT included; RF = 1.9 to reflect non-CO₂ warming.
  • Road distance: Not listed in full on page; used known Melbourne ⇄ Great Ocean Walk transfer distances and added buffer to remain conservative.
  • Accommodation: Lodge nights counted via room-night benchmarks to avoid underestimation.
  • Meals: Every meal during the trip window counted, independent of inclusions.
  • Uncertainty: +10% uplift applied to subtotal to capture unknowns.

Versioning

Generated 23 Aug 2025 (Australia/Perth). Factors reviewed at least annually or when official sources update.

References

Helpful Travel Tools

Save time planning with our helpful travel tools

Optimum Travel Time Heat-Map

Optimum Travel Time Heat-Map

Explore the best times of the year to visit your dream destinations so you get minimum crowds and maximum experience

Use Heat-Map
Point A - B Travel Time Estimator

Point A - B Travel Time Estimator

Get an idea of just how long you can expect to travel from home to your dream destination including multiple travel modes

Use Time Estimator
Co2 Calculator

Co2 Calculator

Do your own travel impact calculations using our multiple Co2 calculators.

Measure Your Co2
Tour FAQ's
Do I need to be an experienced hiker to join this tour?

Not at all. The walk is suitable for reasonably fit walkers who can handle 8–16km per day with some hills, stairs, and uneven ground. It’s graded moderate overall, and you’ll have full guide support.

When will the tour return to Melbourne?

The estimated arrival time back at the NGV (National Gallery of Victoria) is around 5:00pm on Day 4. If you’re booking flights, aim for later that evening or the next day.

What kind of accommodation is provided?

You’ll stay in comfortable, lodge-style accommodation in the Otways. Twin-share as standard, with private rooms available (subject to availability). Expect warm showers, clean rooms, and a relaxed, homely feel.

Are meals and snacks provided throughout the tour?

Yes—breakfast, lunch, dinner, and snacks are all included. Meals are fresh, nourishing, and designed for active days, with dietary needs happily catered for. Think homemade trail snacks, picnics, and warming dinners at the lodge.

What if the weather is bad—will the hikes still go ahead?

This is an all-weather experience, and the coastal conditions are part of the magic. Your guides will adapt the plan if needed to keep the group safe and comfortable.

Can I travel solo?

Absolutely. Many travellers join solo. You’ll be paired in a twin-share room unless you request a single supplement (subject to availability). This is a small-group trip—friendly, welcoming, and easy to feel part of from day one.

Can I book a private room on this tour?

Yes—single travellers can request a room to themselves by paying a single supplement fee. Availability is limited and subject to confirmation at the time of booking.

Standard accommodation is twin-share. If you're travelling solo and don’t opt for the supplement, you’ll be paired with a same-gender traveller when possible.

Prefer your own space? Just tick the single supplement option during checkout

CO₂ Emissions
0t
CO₂ Reductions
0t
⮞ HOW YOUR BOOKING HELPS

Still Searching? Check these out…

EXPLORE ALL TOURS

BOOKING & PAYMENT FAQ's

What’s the deposit & payment process?
Choose Tour

Choose Tour

Pick Dates

Pick Dates

Reserve Spot

Reserve Spot

Sort Logistics

Sort Logistics

Adventure Time!

Adventure Time!

Here’s how it works—clean, simple, no surprises:

A) "Book with Deposit"

  1. Place a deposit. You’ll pay the deposit at checkout.
  2. Tell us the details. You’ll receive an email asking for your tour name/date, passenger details, and any special requests (room type, extras, dietaries, etc.).
  3. We secure your spots. If everything’s clear, we confirm your booking by email so you can lock flights and plan the rest.
  4. If we need anything (e.g., room configuration, add-on activities), we’ll ask—then issue confirmation once sorted.
  5. Final balance invoice. After confirmation, you’ll be invoiced the remainder in line with the trips booking terms & conditions (each trip/partner has its own timeline but full payment is generally required at least 30 days prior to departure).
  6. If we are unable to confirm your spot: you’ll receive a full refund of your deposit. Zero stress.

B) Instant confirmation route (selected trips)

  • Some departures use live operator booking calendars. These can deliver instant confirmation inside the operator’s system.
  • If you book this way, the operator’s terms & conditions apply immediately (including payment schedules and change/cancellation rules).

Good to know

  • Each trip may have slightly different deadlines and deposit rules—You can find the terms and conditions for your chosen booking on the listing page.
  • You can still flag special requests after deposit—earlier is better for availability.
What’s your cancellation & refund policy?

Before your booking is confirmed

  • If we can’t confirm your spots after you’ve paid a deposit, we’ll issue a full refund of that deposit.

After your booking is confirmed

  • Cancellations follow the operator’s cancellation schedule (varies by trip and how close you are to departure).
  • Expect possible fees or non-refundable items (e.g., internal flights, permits, certain accommodations).
  • If a refund or credit is due, we’ll process it once the operator releases the funds and pass it back to your original payment method.

Instant-confirmation bookings (live operator calendars)

  • The operator’s T&Cs apply immediately on these. Some departures are non-refundable or have stricter windows.

How to cancel

  • Email us your booking reference, names on the booking, and a one-line request (“Please cancel”).
  • We’ll reply with the exact penalties/refund or credit per your operator before proceeding.

If the operator cancels or significantly changes your trip

  • You’ll be offered an alternative date, a travel credit, or a refund according to that operator’s policy. We’ll advocate for the best outcome for you.

Good to know

  • Refunds are returned to the original payment method; bank/FX fees aren’t usually recoverable.
  • Travel insurance is your friend for recovering non-refundable costs.
  • The earlier you contact us, the better your options typically are.
Can I change dates or transfer my booking?

Short answer: Usually yes, but it depends on the operator’s rules and how close you are to departure.

Date changes

  • We’ll check new-date availability with the operator.
  • If a change is possible, you’ll pay any applicable operator change fee plus any price difference for the new date.
  • The closer to departure, the tighter (and costlier) changes become; some trips treat late changes as a cancel + rebook under the operator’s policy.

Transfer to another person (name change)

  • Many operators allow a name change/transfer up to a certain cut-off.
  • Fees and deadlines vary by operator and services booked (e.g., flights may be non-transferable).

Instant-confirmation bookings

  • If you booked via a live operator calendar, the operator’s T&Cs apply immediately. Some departures are non-changeable or have stricter windows.

How to request a change

  • Email us with your booking reference, preferred new date/person’s details, and any flexibility.
  • We’ll confirm options, fees, and any price differences before making changes.

Pro tips

  • Ask early—more seats = more options, lower fees.
  • Consider travel insurance that covers change/cancellation costs.
  • Always check booking terms and conditions, links displayed on each tour page under the overview.
Are you accredited / is my money protected?

Yes. Your money is protected by our own accreditation and safeguards, plus the protections of our tour partners and the payment methods we use.

Our business safeguards

  • Legally registered business with documented booking & refund policies.
  • Commercial insurance appropriate to our operations.
  • VTIC Quality Tourism Accreditation (Quality Tourism Accredited Business) confirming we meet industry standards for customer service, safety, and risk management.

Operator-level protection

  • We partner only with established operators who maintain their own financial protections and clear refund/credit policies.
  • When you book via a live operator calendar, payment is processed directly by the operator and their protections/terms apply immediately.

How your payment is handled

  • All card payments run through a secure, PCI-compliant gateway; we don’t store your full card details.
  • If you book through a live operator calendar, payment is processed directly into the operator’s system, and their terms & protections apply immediately.

Your legal rights

  • Your purchase is also covered by consumer laws in your country/state (fair trading/refund rights). We reference the applicable jurisdiction on your paperwork.

Extra peace of mind

  • Paying by credit card may add chargeback protection from your card issuer.
  • We strongly recommend travel insurance to cover situations outside operator/consumer protections (your own cancellation, medical, delays).
Do you offer price matching?

Absolutely. Our prices update live from the operator, but if you spot the same tour on the same dates with the same inclusions and terms advertised for less — even in a public sale or promo — we’ll match it.

Already booked? We’ll refund the difference to your original payment method (eligibility applies, based on the final checkout price including taxes/fees from an authorised seller). And yes, the matched price still includes our 200% carbon offset — no dilution of benefits.

Do I need travel insurance?

Not for every trip—but for most travellers, we strongly recommend it

Some itineraries and partner operators do require insurance (especially remote treks, glacier walks, or bookings made via live operator calendars with mandatory cover).

When it’s required

  • Certain partners/departures make insurance compulsory and may ask for proof before departure. If you book one of these, their T&Cs apply immediately.

What good cover includes

  • Medical treatment & emergency evacuation/repatriation (high limits).
  • Trip cancellation/interruption (protects your deposit and balance if plans change).
  • Baggage & travel delay, and supplier default where available.
  • Coverage for all activities on your itinerary (e.g., trekking, glacier hikes, kayaking) and any relevant altitudes/conditions.
  • 24/7 assistance hotline and a clear claims process.

When to buy

  • At booking. That way, cancellation benefits start immediately and you’re covered if something crops up before you travel.

How to share proof

  • Email us your policy certificate (names, policy number, assistance phone).
  • If you booked via an instant-confirmation operator calendar, follow their proof instructions and deadlines exactly.

Are departures guaranteed?

Most departures run as planned, but guarantees depend on the operator and minimum numbers. If there’s a wobble, we’ll tell you fast and give you options.

How it works

  • Minimum group size: Most partners need a minimum number of travellers to confirm a trip.
  • When we confirm: Each operator has a confirmation window (often 30–60 days before departure). We monitor load and update you as status changes.
  • Any listing from "G-Adventures" will be guaranteed to run with a booking

If a trip is under-subscribed

  • We’ll contact you with clear options:

Move to another date (same tour)

Switch to a comparable trip

Full refund of monies paid (per the operator’s terms)

  • Any price differences for new dates/trips will be discussed before you decide.

If a trip is suspended (weather, park closures, strikes, force majeure)

  • First, we’ll look to re-route or adjust (e.g., alternative park, similar activities).
  • If that’s not viable, you can move dates, choose a different trip, or receive a refund/credit according to the operator’s policy.

Our promise

  • Proactive comms: We’ll keep you posted as soon as we know more—no last-minute surprises if we can help it.
  • No pressure choices: You pick the outcome; we handle the admin.
  • Flight advice: Until your tour is confirmed, book flexible/refundable flights or add insurance that covers schedule changes.

TRAVEL

TRAVEL

RESTORE

RESTORE

REPEAT

REPEAT

- RESERVE YOUR SPOT NOW -