Curvy road through a forest with autumn foliage

Northern Québec (Summer or Winter) Escape | 7 Days of Fjord Views, Forest Trails & Lodge Comfort

📍 CANADA | Guided | All Essentials

A dual-season escape through Northern Québec—link Saguenay Fjord lookouts and Charlevoix forest trails with cosy lodge evenings.

In summer, expect calm-water paddles and lighthouse walks; in winter, trade kayaks for snowshoes and dogsled runs. A small-group week that keeps the views big and the logistics easy.

Montréal ⇄ Montréal

Montréal ⇄ Montréal

Moderate

Moderate

Ages 12 +

Ages 12 +

200% CO₂  Offset

200% CO₂  Offset

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Northern Québec (Summer or Winter) Escape | 7 Days of Fjord Views, Forest Trails & Lodge Comfort
Tour Overview

Discover Northern Québec in your favourite season—summer brings fjord-lookouts, lighthouse walks, and calm-water paddles; winter swaps kayaks for snowshoes, dogsled runs, and crisp, starry nights. Over 7 days, this small-group journey links the dramatic Saguenay Fjord with Charlevoix’s parks and villages, keeping days active and evenings lodge-cosy.

Expect quiet forest trails, big viewpoints, and guides who smooth the logistics so you can focus on the good stuff: fjord light, spruce-scented air, and the simple pleasure of arriving back to a warm lodge and hearty meal.

Quick Facts

  • Duration: 7 days

  • Style: Small-group, lodge-based adventure (hotel night + lodge stays)

  • Difficulty: Easy to Moderate (seasonal options to dial up or down)

  • Start/Finish: Montréal (return)

  • Transport: Private vehicle transfers + walking; kayaking (summer) / snowshoeing & dogsledding (winter)

  • Stays: Comfortable lodge(s) + one city hotel night

Trip Highlights

  • Saguenay Fjord viewpoints and shoreline exploring

  • Charlevoix park trails and village time

  • Kayak the fjord & lighthouse/coastal walks (summer)

  • Snowshoe forests, dogsled experience & winter skills/ice fishing (winter)

  • Evenings at a cosy lodge with regional flavours

  • Flexible pacing with optional add-ons by season

Good to Know

  • Weather swings with season and elevation—layering is essential (think breathable base, warm mid-layer, waterproof outer).

  • Seasonal activities are weather-dependent and may be at extra cost unless listed as included.

  • Trails range from easy boardwalks to well-marked forest paths; sturdy footwear recommended.

  • In summer, insect repellent helps in forested areas; in winter, pack proper cold-weather accessories (beanie, gloves, neck gaiter).

Booking Terms & Conditions

SUMMER | Live Dates & Availability
Loading dates, prices & spaces…
WINTER | Live Dates & Availability
Loading dates, prices & spaces…
Tour Itinerary
Day 1 | Montréal Arrival & Old-Quarter Evenings

Arrive any time and ease into Montréal’s rhythm—cobblestones, café patios, and old-world facades set the scene. After a welcome meet, wander for a classic bite (think maple, market-fresh, or French-bistro staples) and a stroll along the riverfront as the city lights come up.

Stay: Hotel (Montréal).

Included meals: None.

Day 2 | St. Lawrence to the Saguenay | Sugar Shack, Fjordside Lodge

Trace the St. Lawrence River out of the city toward Québec’s rolling farmland and spruce forests. A lunch stop spotlights regional flavours—sweet-tooth satisfied—before the road bends north to the dramatic walls of the Saguenay Fjord. Settle into a chalet-style lodge with a quick orientation; the air is crisp, the water dark and mirror-still.
Seasonal notes:

  • Summer: Lunch often features Indigenous-inspired dishes near Québec City; dinner is your choice at the lodge or nearby. Kayak options begin tomorrow.
  • Winter: Classic sugar shack lunch with maple-making insight; arrive to a warm dining room and hearty lodge dinner.
    Stay: Lodge (Saguenay Fjord).
    Included meals: Summer: Lunch. Winter: Lunch, Dinner.
Day 3 | Lighthouse Lookout & Fjord Time | Kayaks or Snowshoes

A guided trail leads to a fjordside lighthouse—clifftop views where slate-blue water slices through forested peaks. Back at the lodge, the day opens up.
Seasonal notes:

  • Summer: Glide on a calm-water kayak along sheltered Saguenay coves near Ste-Rose-du-Nord (conditions permitting). Afternoon is yours: lakeside pool/spa, a cool dip, SUP/canoe, or an easy village bike. Cap it off with campfire s’mores under long northern light.
  • Winter: Snowshoe to the lighthouse, thermos hot chocolate in hand. After lunch, try winter survival basics and an ice-fishing demo right on the frozen waters. Evening brings a cosy dinner and s’mores by the fire.
    Stay: Lodge (Saguenay Fjord).
    Included meals: Summer: Breakfast. Winter: Breakfast, Lunch, Dinner.
Day 4 | Fjord Parks & Tadoussac | Beluga Bay or Torchlit Trails

Morning trails frame the fjord from a new angle—quiet forests, wind-brushed lookouts, and the scent of spruce. Later, roll to Tadoussac, where river meets sea and clapboard houses keep watch over the bay.
Seasonal notes:

  • Summer: Walk Baie Sainte-Marguerite in Saguenay Fjord National Park; from shore, scan the mouth of the bay for belugas as you picnic. In Tadoussac, enjoy free time and, if you want, join an optional boat or zodiac whale-watching outing.
  • Winter: Swap paddles for play: a second snowshoe outing with fjord ecology notes, then friendly hockey-on-snow and easy snow-tubing. After dinner, set out on a torchlit snowshoe & stargaze—crisp, quiet, unforgettable.
    Stay: Lodge (Saguenay Fjord).
    Included meals: Summer: Breakfast, Lunch. Winter: Breakfast, Lunch, Dinner.
Day 5 | Peaks & Play | Monts-Valin or Dogsled Day

Choose your adventure dial.
Seasonal notes:

  • Summer: Hike the riverside trails of Parc Aventure du Parc des Chutes/Parc Aventures du Fjord (local variations), with optional Treetop Adventure or via ferrata tracing cliffs above the water. After a picnic, head to Monts-Valin for a summit hike with broad views across lakes and ridgelines; dinner is your own tonight.
  • Winter: Meet the huskies and learn the basics before setting off on a dogsled run through white forest corridors—bells, breath, and snow under runners. Afternoon is for sauna and heated pool time back at the lodge; a final lodge dinner rounds out the day.
    Stay: Lodge (Saguenay Fjord).
    Included meals: Summer: Breakfast, Lunch. Winter: Breakfast, Lunch, Dinner.
Day 6 | Québec City Heritage | Stone Lanes & Riverside Views

Bid the fjord farewell and drive to Québec City, where fortifications and river views set a cinematic backdrop. Your CEO leads a short orientation walk—think terrace viewpoints, narrow alleys, artisan shops—before free time. Browse galleries, sample pâtisserie, or join an optional tasting or history walk. Evening at leisure.

Stay:Hotel (Québec City).

Included meals:Summer: Breakfast. Winter: Breakfast.

Day 7 | Back to Montréal | Au Revoir, Québec

Return to Montréal with time to reflect on fjord mornings and forest paths. The trip ends on arrival; schedule onward travel for the afternoon to keep the day relaxed.

Included meals: None.

Accommodation pattern (both seasons): Hotel 2 nights + Lodge 4 nights.

Meals: Summer — 4 breakfasts, 3 lunches. Winter — 4 breakfasts, 4 lunches, 4 dinners.

Key Tour Info

Route Map
Food & Accommodation

Where You’ll Be Staying

  • Nights 1 & 6 — City Hotels (Montréal & Québec City): Comfortable, centrally located hotels—easy for evening strolls, cafés, and riverfront viewpoints.
  • Nights 2–5 — Saguenay Fjord Lodge: Chalet-style lodge set among spruce and rock outcrops near the fjord. Expect warm common areas, dining room with regional flavours, and outdoor spaces for sunsets, stargazing, and (in season) campfires.
  • Rooms: Twin-share rooms with private or shared facilities depending on property allocation.
  • Wellness & extras (property dependent): Pool/sauna access at or near the lodge, lakeside terraces, and simple equipment borrowing (e.g., SUP/canoe in summer; snowshoes on guided days in winter).
  • Vibe: Quiet mornings, active days, cosy lodge evenings—close to trails, viewpoints, and water.

Limited My Own Room upgrades may be available on select departures (request at booking; subject to confirmation).

What You’ll Be Eating

  • Included meals (by season):Summer: 4 Breakfasts, 3 Lunches.Winter: 4 Breakfasts, 4 Lunches, 4 Dinners.
  • Style & rhythm:Breakfasts: Continental-to-hearty lodge starts—hot drinks, breads/cereals, fruit; fuel for trail time.Lunches: Picnics at lookouts or packed meals between activities; expect regional touches.Dinners (winter focus): Hearty lodge dinners after snow days; summer departures feature more free evenings to sample local eateries.
  • Seasonal tastes:Summer: Fresh, local produce; chances to try seafood and light, picnic-friendly fare.Winter: Comfort classics—soups, stews, maple-forward desserts—ideal after snowshoeing or dogsledding.
  • Dietaries: Common requirements can usually be accommodated with advance notice. If you follow a very specific diet, pack preferred snacks to complement lodge offerings.
  • Water & warm-ups: Regular refill points; hot drinks common at breakfast and after cold-weather activities.
What's Included & What's Not

✅ What’s Included

Itinerary Activities

  • Montréal welcome meeting; St. Lawrence scenic drive to the Saguenay
  • Saguenay Fjord lighthouse hike and fjord viewpoints
  • Tadoussac village visit with coastal/lookout walks
  • Summer: Calm-water kayaking on the Saguenay (conditions permitting), Baie Sainte-Marguerite hike (beluga-spotting from shore possible), optional treetop/via ferrata access day, Monts-Valin hike
  • Winter: Snowshoe outings (including torchlit walk), winter survival & ice-fishing demo, friendly hockey-on-snow and snow-tubing, dogsled experience
  • Québec City CEO orientation walk and free time

Guides

  • Professional tour leader (Chief Experience Officer) throughout; local activity leaders where required

Accommodation

  • 2 nights city hotels (Montréal & Québec City)
  • 4 nights Saguenay Fjord lodge (twin share; facilities vary by property)

Meals

  • Summer: 4 Breakfasts, 3 Lunches
  • Winter: 4 Breakfasts, 4 Lunches, 4 Dinners

Transport

  • Private vehicle transfers for the full route

Equipment & Support

  • Seasonal activity gear during guided sessions (e.g., snowshoes in winter; kayaks provided on the included summer paddle)
  • Lodge/common-area access; guidance on daily options and safe wildlife/viewpoint etiquette

Fees & Impact

  • Park/area access where part of the scheduled itinerary
  • Low-impact travel practices encouraged (refill bottles, pack out litter, respect boardwalks)

🚫 What’s Not Included

  • Flights to/from Montréal
  • Airport transfers (arrival/departure) unless specified by the operator
  • Travel insurance (strongly recommended)
  • Visas/entry documents (e.g., eTA) and associated fees
  • Some meals: Any meals/snacks not listed as included; personal drinks (alcohol is BYO)
  • Optional extras (own expense): Whale-watching boats/zodiacs (summer), treetop/via ferrata, additional spa services, extra activities not listed as included
  • Personal gear (season-appropriate clothing/footwear, daypack, refillable bottle)
  • Laundry, phone/Wi-Fi charges, souvenirs, and other personal expenses
  • Tips/gratuities for guides and local providers (optional, at your discretion)
Weather Expectations

Seasonal Weather Expectations

Overview
This itinerary spans Montréal (city/river), the Saguenay Fjord (cooler, breezier), and Charlevoix (hilly, near the St. Lawrence). Conditions swing with elevation and proximity to water. Pack layers you can add/remove quickly.

Summer (June–September)

  • Temps: ~12–25 °C (hotter spikes possible in cities; cooler by the fjord).
  • Rain & storms: Short showers or afternoon thunderstorms; trails can be slick after rain.
  • Wind & bugs: Light coastal/fjord breezes; mosquitoes/blackflies in forested areas—repellent helps.
  • Water & sun: River/fjord water stays cold; UV can be strong—hat, sunnies, SPF 30+.

Shoulder (May & October)

  • Temps: ~5–15 °C; crisp mornings/evenings.
  • Notes: Patchy leaf-out in May; vivid foliage late Sept–Oct. More frequent light rain; carry a shell.

Winter (December–March)

  • Temps: ~–15 to –2 °C common (colder snaps possible, especially inland).
  • Snow & ice: Reliable snowpack for snowshoeing/dogsledding; paths can be icy—use treaded footwear.
  • Wind chill: Fjord and open viewpoints feel colder—add a windproof layer.
  • Warm-ups: Hot drinks, insulated gloves/boots, beanie and neck gaiter keep days comfortable.

Daylight

  • Longest days (June–July): Long evenings suit lighthouse walks and late light over the fjord.
  • Shortest days (Dec–Jan): Plan earlier starts; golden light arrives mid-afternoon and temps drop quickly after dusk.

Trail & Conditions Notes

  • Surfaces range from boardwalks to well-marked forest paths; expect mud in spring/after summer storms and packed snow/ice in winter.
  • Even on warm days, fjord viewpoints can feel several degrees cooler—carry an extra layer for stops.
⭐ Reviews
What To Pack

What to Pack

Essentials

  • Daypack (20–30 L) with hip belt + 1–2 L water capacity (bottles or bladder)
  • Head torch (spare batteries) + 10–20k mAh power bank
  • Microfibre towel, toiletries, small first-aid (blister care, pain relief, personal meds)
  • Travel adapter (Type A/B, 110–120 V)

Layering & Weather (all seasons)

  • Breathable base layers (top/bottom)
  • Mid-layer fleece or light insulated jacket
  • Waterproof, windproof shell (hooded) + light rain pants
  • Extra warm layer for fjord viewpoints (it’s cooler even in summer)

Footwear

  • Sturdy walking shoes/boots with tread (already broken in)
  • Camp/lodge shoes for evenings
  • Merino/synthetic socks (3–4 pairs) + spare laces

Sun & Insect (summer/shoulder)

  • Sun hat, UV-rated sunglasses, SPF 30+ sunscreen and SPF lip balm
  • Insect repellent (picaridin/DEET); optional after-bite cream
  • Light long sleeves/pants for dusk in forested areas

Winter-Specific (Dec–Mar)

  • Insulated jacket (down/synthetic) + insulated pants or warm mid-layer under shell
  • Thermal base layers (top/bottom), fleece or wool jumper
  • Insulated, waterproof boots with grip; optional microspikes for icy paths
  • Warm beanie, neck gaiter/balaclava, insulated gloves/mitts (liner + shell)
  • Hand/foot warmers (optional but handy)

Swim & Spa (summer and some lodges)

  • Swimwear for pool/sauna or lake dips (summer)
  • Compact quick-dry towel

Documents & Money

  • Passport, required visa/eTA, and travel insurance details (printed + digital)
  • Credit/debit card + a small amount of CAD cash
  • Backup copies of key documents stored separately

Nice-to-Haves

  • Dry bags/stuff sacks for electronics and layers
  • Trekking poles (collapsible) for longer hikes/snow days
  • Reusable mug/spork for lodge picnics and hot drinks
  • Earplugs & eye mask (light sleepers)
  • Small binoculars for distant wildlife (always view from safe distances)

Pack light, think layers, and prioritise quick-dry fabrics—the fjord can feel several degrees cooler than towns, and winter wind chill bites harder near open viewpoints.

Local Insights

Local Insights

  • How the fjord happened: Saguenay Fjord was carved by ice, then flooded by the St. Lawrence—think steep, spruce-clad walls, deep water, and noticeable tides even far inland.
  • Belugas from shore: Baie Sainte-Marguerite is a known beluga area. Spotting is never guaranteed; view quietly from designated lookouts and follow distance rules (no drones in parks).
  • Three flavours of climate: River city (Montréal), cool fjord breezes, and hilly Charlevoix can all feel different on the same day. Layers beat outfits.
  • Blackflies vs. breezes (summer): Forest trails can have mosquitoes/blackflies in early–mid summer; breezier headlands and lighthouse points usually feel clearer.
  • Winter magic without the misery: Dry cold bites less if you cover skin, keep hands/feet warm, and swap sweat for steady pacing. Warm up with short indoor breaks.
  • Night sky moments: Clear winter nights often deliver crisp Milky Way views; a faint aurora is occasionally visible this far south—treat it as a bonus, not a promise.
  • Trail etiquette & wildlife: Give moose, bears, and foxes plenty of space; pack out all food scraps. On snow, stick to marked routes—lakes and fjord edges can have thin ice.
  • Culture & language: This is proudly francophone Québec. A few basics—bonjour, s’il vous plaît, merci—go a long way. You’ll also see Innu place names and stories; take time with interpretive signs.
  • Taste of place: Try tourtière (meat pie), fromages from Charlevoix, smoked fish, and, in season, maple treats from a cabane à sucre.
  • Slow is the point: Coastal lookouts, boardwalks, and village lanes reward unrushed time—plan a little slack to watch light move across the fjord.
CO₂ Footprint Report
Your Tour Offsets drive far more than Tree Planting — We Go Climate Positive By Design | Click Here to View the Method

CO₂ Footprint

Results Summary (Topline)

  • Estimated per guest (7 days): ~2.9 tCO₂e
  • Estimated per tour (assumed 12 guests): ~34.8 tCO₂e
  • Counter-impact applied: 200% (targeting ~5.8 tCO₂e per guest)
  • Method note: High-estimate, DEFRA-aligned with Well-to-Tank and RF = 1.9 for aviation; includes single-hub guest travel (LAX), all meals (included and off-tour), on-tour road transport, accommodation, and one small powered activity day. +10% uncertainty uplift applied.

Purpose

Provide a clear, conservative footprint for this dual-season lodge week and the 200% counter-impact applied.

Tour Header

  • Tour: Northern Québec (Summer or Winter) Escape | 7 Days of Fjord Views, Forest Trails & Lodge Comfort
  • Style: Small-group, lodge-based (plus city hotels)
  • Region: Montréal, Saguenay Fjord, Charlevoix / Québec City

Scope & Boundaries (what’s counted)

  • Guest travel to/from tour: Single official feeder hub → Montréal (start/finish).
  • On-tour transport: Private vehicle Montréal ⇄ Saguenay ⇄ Québec City (loop).
  • Accommodation: 2 hotel nights + 4 lodge nights (HCMI-style proxies).
  • Meals: All meals for 7 days (included + off-tour).
  • Activities: 1 small powered activity day per guest (conservative allowance).
  • Excluded: Personal shopping; extraordinary add-ons outside the published plan.

Feeder Hub — Single Origin City

  • Los Angeles (LAX) selected as the official feeder hub. Routing: LAX ⇄ Montréal (YUL) round trip.

Emission Factors & Conservative Defaults (overview)

  • Aviation (economy, short/medium-haul): effective ~0.30 kgCO₂e/pax-km after applying RF 1.9 + WTT.
  • Mini-coach/van: ~0.09 kgCO₂e/pax-km (smaller vehicle, mixed terrain, WTT included).
  • Accommodation: Hotel ~10 kgCO₂e/night, Lodge ~12 kgCO₂e/night (heating load considered).
  • Meals: ~2.5 kgCO₂e/meal (production + prep).
  • Small powered activity day: ~20–40 kgCO₂e per guest.

Activity Data (applied)

  • Aviation (LAX ⇄ YUL): ~7,950 km round trip.
  • Road distance (tour total): ~1,050 km.
  • Accommodation: 6 nights (2 hotel + 4 lodge).
  • Meals: ~21 meals (7 days × 3/day).
  • Powered activity allowance: 1 per guest.

Results — Per Guest (rounded)

  • Aviation (7,950 km, RF+WTT): ~2.39 tCO₂e
  • Road transport (1,050 km): ~0.10 tCO₂e
  • Accommodation (6 nights): ~0.07 tCO₂e
  • Meals (~21): ~0.05 tCO₂e
  • Powered activity allowance: ~0.03 tCO₂e
  • Subtotal: ~2.64 tCO₂e
  • +10% uncertainty uplift:~2.90 tCO₂e
  • Rounded for communication: ~2.9 tCO₂e per guest

Results — Per Tour (assumed 12 guests)

  • Estimated total: ~34.8 tCO₂e

Assumptions (key)

  • Single-hub model fixed to LAX for comparability.
  • Mini-coach factor intentionally higher than standard coach to reflect smaller vehicles and winterisation where relevant.
  • Meals counted in full (included + off-tour) to keep estimates conservative.
  • One powered-activity allowance included per guest regardless of season.
  • +10% uplift covers variability (weather reroutes, idling, load factors).

Versioning

  • Method: Zero Trace Standard v1.9 (DEFRA-aligned; WTT included; RF 1.9 for aviation).
  • Date: 25 September 2025.
  • Preparer: Zero Trace methodology (marketplace reporting; not the tour operator).
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Tour FAQ's
How fit do I need to be?

How fit do I need to be?

The base plan is Easy to Moderate—think lighthouse walks, forest trails, and sightseeing. In summer you can add kayak time; in winter, snowshoe pace is steady and guided. Optional thrills (via ferrata/treetop, dogsled) are there if you want to dial it up.

How do I book and confirm my departure?

Pick a date, pay the deposit, then reply to your confirmation with tour name, departure date, and guest details (full names, dates of birth, dietaries). We’ll coordinate with the operator to finalise your place.

What’s the difference between summer and winter departures?

Summer: fjord kayaking, lighthouse/coastal walks, park hikes, optional treetop/via ferrata.

Winter:snowshoeing (incl. torchlit walk), dogsled experience, winter skills/ice-fishing, plus lodge spa time. The route and lodge rhythm are similar; activities change with the season.

Are optional activities included? How do they work?

Only the listed inclusions are covered. Extras—like whale-watching boats/zodiacs (summer), treetop/via ferrata, or additional spa services—are own expense, subject to weather and availability. Your guide will share sign-up details and timings on tour.

More FAQ's

How much luggage can I bring?

Pack light and soft: one main bag/duffel and a daypack. Soft bags stow better in vehicles and are easier around lodges.

Who leads the trip?

A professional Chief Experience Officer (tour leader) manages logistics, safety briefings, daily options, and connects you with specialist activity guides where needed.

Will I have phone signal or Wi-Fi?

Good in cities; patchy near the fjord and on some trails. Lodges may have limited connectivity—plan for a little offline time (especially in winter).

Can the itinerary change due to weather?

Yes. Weather, park advisories, road or snow conditions can prompt adjustments. Any changes keep the trip’s spirit intact while prioritising safety and quality.

Do I need travel insurance or visas/eTA?

Travel insurance is strongly recommended. Entry to Canada may require an eTA/visa depending on your passport—please check before booking flights.

What’s not included that I should budget for?

Flights, airport transfers, optional extras, meals/snacks not listed as included, personal drinks (alcohol is BYO), personal gear, laundry, souvenirs, and tips (at your discretion).

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A) "Book with Deposit"

  1. Place a deposit. You’ll pay the deposit at checkout.
  2. Tell us the details. You’ll receive an email asking for your tour name/date, passenger details, and any special requests (room type, extras, dietaries, etc.).
  3. We secure your spots. If everything’s clear, we confirm your booking by email so you can lock flights and plan the rest.
  4. If we need anything (e.g., room configuration, add-on activities), we’ll ask—then issue confirmation once sorted.
  5. Final balance invoice. After confirmation, you’ll be invoiced the remainder in line with the trips booking terms & conditions (each trip/partner has its own timeline but full payment is generally required at least 30 days prior to departure).
  6. If we are unable to confirm your spot: you’ll receive a full refund of your deposit. Zero stress.

B) Instant confirmation route (selected trips)

  • Some departures use live operator booking calendars. These can deliver instant confirmation inside the operator’s system.
  • If you book this way, the operator’s terms & conditions apply immediately (including payment schedules and change/cancellation rules).

Good to know

  • Each trip may have slightly different deadlines and deposit rules—You can find the terms and conditions for your chosen booking on the listing page.
  • You can still flag special requests after deposit—earlier is better for availability.
What’s your cancellation & refund policy?

Before your booking is confirmed

  • If we can’t confirm your spots after you’ve paid a deposit, we’ll issue a full refund of that deposit.

After your booking is confirmed

  • Cancellations follow the operator’s cancellation schedule (varies by trip and how close you are to departure).
  • Expect possible fees or non-refundable items (e.g., internal flights, permits, certain accommodations).
  • If a refund or credit is due, we’ll process it once the operator releases the funds and pass it back to your original payment method.

Instant-confirmation bookings (live operator calendars)

  • The operator’s T&Cs apply immediately on these. Some departures are non-refundable or have stricter windows.

How to cancel

  • Email us your booking reference, names on the booking, and a one-line request (“Please cancel”).
  • We’ll reply with the exact penalties/refund or credit per your operator before proceeding.

If the operator cancels or significantly changes your trip

  • You’ll be offered an alternative date, a travel credit, or a refund according to that operator’s policy. We’ll advocate for the best outcome for you.

Good to know

  • Refunds are returned to the original payment method; bank/FX fees aren’t usually recoverable.
  • Travel insurance is your friend for recovering non-refundable costs.
  • The earlier you contact us, the better your options typically are.
Can I change dates or transfer my booking?

Short answer: Usually yes, but it depends on the operator’s rules and how close you are to departure.

Date changes

  • We’ll check new-date availability with the operator.
  • If a change is possible, you’ll pay any applicable operator change fee plus any price difference for the new date.
  • The closer to departure, the tighter (and costlier) changes become; some trips treat late changes as a cancel + rebook under the operator’s policy.

Transfer to another person (name change)

  • Many operators allow a name change/transfer up to a certain cut-off.
  • Fees and deadlines vary by operator and services booked (e.g., flights may be non-transferable).

Instant-confirmation bookings

  • If you booked via a live operator calendar, the operator’s T&Cs apply immediately. Some departures are non-changeable or have stricter windows.

How to request a change

  • Email us with your booking reference, preferred new date/person’s details, and any flexibility.
  • We’ll confirm options, fees, and any price differences before making changes.

Pro tips

  • Ask early—more seats = more options, lower fees.
  • Consider travel insurance that covers change/cancellation costs.
  • Always check booking terms and conditions, links displayed on each tour page under the overview.
Are you accredited / is my money protected?

Yes. Your money is protected by our own accreditation and safeguards, plus the protections of our tour partners and the payment methods we use.

Our business safeguards

  • Legally registered business with documented booking & refund policies.
  • Commercial insurance appropriate to our operations.
  • VTIC Quality Tourism Accreditation (Quality Tourism Accredited Business) confirming we meet industry standards for customer service, safety, and risk management.

Operator-level protection

  • We partner only with established operators who maintain their own financial protections and clear refund/credit policies.
  • When you book via a live operator calendar, payment is processed directly by the operator and their protections/terms apply immediately.

How your payment is handled

  • All card payments run through a secure, PCI-compliant gateway; we don’t store your full card details.
  • If you book through a live operator calendar, payment is processed directly into the operator’s system, and their terms & protections apply immediately.

Your legal rights

  • Your purchase is also covered by consumer laws in your country/state (fair trading/refund rights). We reference the applicable jurisdiction on your paperwork.

Extra peace of mind

  • Paying by credit card may add chargeback protection from your card issuer.
  • We strongly recommend travel insurance to cover situations outside operator/consumer protections (your own cancellation, medical, delays).
Do you offer price matching?

Absolutely. Our prices update live from the operator, but if you spot the same tour on the same dates with the same inclusions and terms advertised for less — even in a public sale or promo — we’ll match it.

Already booked? We’ll refund the difference to your original payment method (eligibility applies, based on the final checkout price including taxes/fees from an authorised seller). And yes, the matched price still includes our 200% carbon offset — no dilution of benefits.

Do I need travel insurance?

Not for every trip—but for most travellers, we strongly recommend it

Some itineraries and partner operators do require insurance (especially remote treks, glacier walks, or bookings made via live operator calendars with mandatory cover).

When it’s required

  • Certain partners/departures make insurance compulsory and may ask for proof before departure. If you book one of these, their T&Cs apply immediately.

What good cover includes

  • Medical treatment & emergency evacuation/repatriation (high limits).
  • Trip cancellation/interruption (protects your deposit and balance if plans change).
  • Baggage & travel delay, and supplier default where available.
  • Coverage for all activities on your itinerary (e.g., trekking, glacier hikes, kayaking) and any relevant altitudes/conditions.
  • 24/7 assistance hotline and a clear claims process.

When to buy

  • At booking. That way, cancellation benefits start immediately and you’re covered if something crops up before you travel.

How to share proof

  • Email us your policy certificate (names, policy number, assistance phone).
  • If you booked via an instant-confirmation operator calendar, follow their proof instructions and deadlines exactly.

Are departures guaranteed?

Most departures run as planned, but guarantees depend on the operator and minimum numbers. If there’s a wobble, we’ll tell you fast and give you options.

How it works

  • Minimum group size: Most partners need a minimum number of travellers to confirm a trip.
  • When we confirm: Each operator has a confirmation window (often 30–60 days before departure). We monitor load and update you as status changes.
  • Any listing from "G-Adventures" will be guaranteed to run with a booking

If a trip is under-subscribed

  • We’ll contact you with clear options:

Move to another date (same tour)

Switch to a comparable trip

Full refund of monies paid (per the operator’s terms)

  • Any price differences for new dates/trips will be discussed before you decide.

If a trip is suspended (weather, park closures, strikes, force majeure)

  • First, we’ll look to re-route or adjust (e.g., alternative park, similar activities).
  • If that’s not viable, you can move dates, choose a different trip, or receive a refund/credit according to the operator’s policy.

Our promise

  • Proactive comms: We’ll keep you posted as soon as we know more—no last-minute surprises if we can help it.
  • No pressure choices: You pick the outcome; we handle the admin.
  • Flight advice: Until your tour is confirmed, book flexible/refundable flights or add insurance that covers schedule changes.

TRAVEL

TRAVEL

RESTORE

RESTORE

REPEAT

REPEAT

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