How do I book and confirm my departure?
Choose a departure date and pay the deposit. After checkout, a confirmation email will arrive—reply with the tour name, your departure date, and guest details (full names, dates of birth, dietaries) so the operator can finalise your place.
What are the key included experiences?
Boat ride on the Río Dulce to Livingston with a community lunch; guided Tikal visit; Bike with Purpose community ride on Caye Caulker; and a community dinner at El Hongo in Playa del Carmen.
What optional activities are popular (own expense)?
In San Ignacio: ATM Cave, Xunantunich, Caracol, cave tubing, horseback riding, Barton Creek canoeing.
In Caye Caulker: Hol Chan snorkel day, sunset sail, fishing.
In Playa del Carmen: Cenotes, Tulum ruins, Sian Ka’an canal float, tequila tasting, Coco Bongo.
How much luggage can I bring?
Pack light and soft: one main duffel/backpack and a daypack. You’ll use public transport and boats—soft bags handle best. Hard suitcases aren’t ideal.
What about border crossings and money?
Carry your passport, any required visas/entry docs, and small cash for local fees. ATMs are common in major towns; small notes help at markets and for tips.
Will I have phone signal or Wi-Fi?
Reliable in towns (Antigua, San Ignacio, Caye Caulker, Playa del Carmen). Patchy or none on boat legs and at the jungle lodge.
Is the water safe to drink?
Use filtered/treated water from hotels or recommended vendors. Bring a refillable bottle and electrolytes—humidity + temple days are thirsty work.
Is travel insurance required—and do I need a visa?
Travel insurance is strongly recommended. Visa/eTA needs vary by passport—check requirements before booking flights.
Can the itinerary change?
Yes. Weather, transport schedules, and park advisories can prompt adjustments. Any changes keep the spirit of the trip intact while prioritising safety and experience quality.
What’s not included that I should budget for?
Flights, airport transfers, optional extras, meals/snacks not listed as included, personal drinks (alcohol is BYO), personal gear, laundry, souvenirs, and tips (at your discretion).