Tourists on motorboats exploring Borneo rivers at dusk, included in 7-day orangutan and night wildlife viewing experience.

Wild Orangutan 8-Day Loop | Sumatran Jungle & River Expedition

📍 Sumatra, Indonesia | Guided | All Essentials ✅

Cruise peat-black rivers by klotok, drift past proboscis monkeys and hornbills, and meet orangutans at Camp Leakey.

Night walks, quiet anchorages, hot days, big wildlife—a compact loop from Jakarta.

From $2,499.00
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Jakarta > Jakarta

Jakarta > Jakarta

Easy | Ages 12+

Easy | Ages 12+

Hotel/Lodge

Hotel/Lodge

200% CO₂  Offset

200% CO₂  Offset
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Mother and baby orangutan in Borneo rainforest during 7-day orangutan viewing tour with river cruises and forest walks.
  • Mother and baby orangutan in Borneo rainforest during 7-day orangutan viewing tour with river cruises and forest walks.
  • Aerial view of misty Borneo river winding through dense jungle, part of 7-day wildlife and river boat adventure tour.
  • Close-up of traditional Borneo beadwork patterns, featured in cultural experiences on the 7-day orangutan and river tour.
  • Golden-domed mosque reflecting on water in Borneo, a cultural highlight of the 7-day orangutan and wildlife viewing tour.
  • View from wooden boat cruising Borneo river, part of 7-day klotok river and orangutan adventure tour in lush rainforest.
  • Traditional klotok river boat navigating Borneo waters, used for wildlife viewing on 7-day orangutan and jungle tour.
  • Tourists on motorboats exploring Borneo rivers at dusk, included in 7-day orangutan and night wildlife viewing experience.
  • Dayak tribesman in traditional attire during cultural event, part of Borneo orangutan and heritage tour experience.
  • Coastal view of Borneo with lush forest meeting the ocean, featured in 7-day orangutan and river wildlife adventure.
  • Fog-covered Borneo rainforest canopy, explored during forest walks on the 7-day orangutan and wildlife viewing tour.
  • Jungle river flowing through dense Borneo forest, part of the 7-day orangutan viewing and river cruise tour.
  • Jakarta skyline at dusk, a potential starting point for the 7-day Borneo orangutan and river wildlife tour.
  • Aerial view of dense green Borneo rainforest, explored during 7-day orangutan and night walk adventure tour.
  • Gelora Bung Karno stadium in Jakarta, near departure hubs for the 7-day Borneo orangutan and river tour.
  • Lush Borneo jungle with river and fallen logs, part of forest walks on the 7-day orangutan and wildlife tour.
  • Bundaran HI roundabout in Jakarta, a key urban landmark near travel connections for Borneo orangutan tour.
  • Orangutan mother and baby in tropical forest, a key wildlife encounter on the 7-day Borneo river and jungle tour.
Borneo, Wild & Close | 7-Days of Klotok Rivers, Night Walks & Orangutan Encounters
Tour Overview

Borneo, Wild & Close | 7-Days of Klotok Rivers, Night Walks & Orangutan Encounters

Trade city neon for rainforest hush on a compact loop into Tanjung Puting National Park. Fly from Jakarta to Pangkalan Bun, roll to Kumai, then settle into river rhythm aboard a traditional klotok—simple cabin, shaded deck, dinners by lantern light, and stars overhead. Glide tannin-dark waterways to feeding stations and boardwalk trails where orangutans emerge from the canopy, with proboscis monkeys, macaques, kingfishers and hornbills along the banks.

The days line up clean and close: Tanjung Harapan for your first forest walk, Pondok Tanggui for a morning with mothers and juveniles, and storied Camp Leakey for conservation history and unforgettable encounters. Evenings bring a guided night walk and quiet anchorages alive with forest sound. It’s hot, humid, and wonderfully unhurried—your CEO smooths the logistics while you keep eyes on the treeline and a hand on the camera strap.

Quick Facts

Duration: 7 days
Style: Small-group, Classic (Basic service level)
Difficulty: Light (short walks, heat/humidity, boat days)
Start/Finish: Jakarta → Jakarta (via Pangkalan Bun/Kumai)
Transport: Domestic flight, river klotok boat, private vehicle, walking
Stays: Hotels/guesthouse nights + 3 nights live-aboard klotok

Trip Highlights

  • Close-up orangutan viewing at Tanjung Harapan, Pondok Tanggui, and Camp Leakey

  • Klotok cruising on peat-black rivers and mangrove/heath forest edges

  • Guided night walk for nocturnal wildlife

  • Frequent sightings: proboscis monkeys, macaques, hornbills, kingfishers

  • Deck dinners, stargazing, and quiet jungle anchorages

  • Conservation context at Camp Leakey’s research area

Good to Know

  • Heat & bugs: Hot, humid conditions—bring repellent, sun protection, and hydrate often.

  • Basic boat facilities: Simple cabins and shared washrooms; power/charging can be limited—pack a power bank.

  • Baggage limits: The domestic flight typically has lower allowances—use soft luggage.

  • Wildlife etiquette: Keep distance, no feeding, follow guide instructions on platforms and trails.

  • Footing: Boardwalks and trails can be muddy/slippery after rain—wear grippy footwear.

Booking Terms & Conditions

$350.00
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Tour Itinerary
Day 1 | Jakarta — Welcome & First Meet-Up

Arrive any time to Indonesia’s capital. In the evening, meet your CEO and fellow travellers for the Welcome Moment—get the plan, swap intros, and (optionally) head out for a casual first dinner. Check the lobby notice or reception for the exact time/place.

Stay:FM7 Resort Hotel (or similar), Hotel.

Included meals: None.

Optional extras (own expense): Join the group for a local meal.
Day 2 | Jakarta → Pangkalan Bun → Kumai → Tanjung Harapan — Onto the Klotok & Night Walk

Early flight from Jakarta to Pangkalan Bun, short drive to Port Kumai, then board your traditional klotok—a wooden river boat that’ll be home for the next 3 nights. Cruise into Tanjung Puting NP for your first wildlife stop at Tanjung Harapan Orangutan Rehabilitation Centre to observe the ranger-led feeding (semi-wild, no guest feeding). Anchor nearby, then set out on a guided night trek in search of nocturnal life—frogs, insects, maybe a slow loris.

Note on the klotok: Simple wooden river vessel with shared deck sleeping, shared facilities, and all meals served on board—basic, intimate, perfect for slow river travel.

Stay:Klotok Overnight Boat (or similar), Houseboat.

Included meals:Breakfast, Lunch, Dinner.Transport:Flight Jakarta → Pangkalan Bun (~1h30, ~675 km); Boat Kumai → Tanjung Harapan (klotok).

Included activities: Tanjung Harapan feeding session; night trek.
Day 3 | Tanjung Harapan → Camp Leakey → Pondok Tanggui — Village Life & Conservation Hub

Wake to the forest soundtrack and breakfast on deck. Visit Tanjung Harapan Village for a glimpse of stilt-house life along the river, then drift deeper through peat-black waterways—watch for proboscis monkeys, macaques, hornbills, kingfishers, and the odd croc or monitor lizard. Continue to storied Camp Leakey for the visitor centre, research history, and a ranger-led orangutan feeding session. After a fresh Bornean meal prepared on board, cruise on to Pondok Tanggui and dock for the night.

Stay:Klotok Overnight Boat (or similar), Houseboat.

Included meals:Breakfast, Lunch, Dinner.Transport:Boat Tanjung Harapan → Camp Leakey → Pondok Tanggui (klotok).

Included activities: Tanjung Harapan Village visit; Camp Leakey visit & feeding session.
Day 4 | Pondok Tanggui → Camp Leakey → Kumai — Double Encounters & Downriver Return

Rise early for a guided trek to Pondok Tanggui’s feeding platform—watch juveniles and mothers descend from the canopy, then continue along rainforest trails as your guide points out pitcher plants, lianas, and insect life. Later, return to Camp Leakey via a different path for a second orangutan feeding and fresh perspectives. In the afternoon, sail down the Sekonyer River toward Kumai, soaking in final wildlife moments and life along the banks. Last night aboard the klotok—savour the river glow and that “we were here” feeling.

Stay:Klotok Overnight Boat (or similar), Houseboat.

Included meals:Breakfast, Lunch, Dinner.Transport:Boat Pondok Tanggui → Camp Leakey → Kumai (klotok).

Included activities: Pondok Tanggui feeding trek; Camp Leakey feeding trek.
Day 5 | Kumai → Pangkalan Bun — Free Afternoon in the Gateway Town

Wake to birdsong and a last klotok breakfast. Farewell the crew, disembark at Kumai, and drive to Pangkalan Bun. The rest of the day is yours—riverfront strolls, a rest, or a local tour.

Free time: Explore Pangkalan Bun at your own pace.

Optional (own expense):Pangkalan Bun Day Tour — market visit, Prince Mangkubumi’s Palace, Yellow Palace, and Bath of the Seven Daughters.

Stay:Grand Kecubung Hotel (or similar), Hotel.

Included meals:Breakfast.Transport:Private vehicle Kumai → Pangkalan Bun (~45 min, ~15 km).
Day 6 | Pangkalan Bun → Jakarta — Mangroves or Markets

Bid farewell to Kalimantan and fly back to Jakarta. With a morning flight, the day is open—choose nature, culture, or cafés.

Free time: Leisure time in Jakarta.

Optional (own expense):Jakarta’s Mangrove Forest Kayak at Taman Wisata Alam; or thrift/antiques hunting along Jalan Surabaya.

Stay:Erian Hotel (or similar), Hotel.

Included meals:Breakfast.Transport:Flight Pangkalan Bun → Jakarta (~1h30, ~675 km).
Day 7 | Jakarta — Depart at Any Time

Trip ends after breakfast. Depart at any time.Included meals:Breakfast.

Key Tour Info

Route Map
Food & Accommodation

Where You’ll Sleep

  • Jakarta (Nights 1 & 6): Standard city hotel (twin share, ensuite). Easy access to eateries and ATMs; good for pre/post-flight resets.
  • Aboard the klotok (Nights 2–4): Traditional wooden riverboat with shared sleeping area (thin mattresses, pillows, mosquito nets), shared washroom, shaded dining deck, and an open rooftop for stargazing. Power is limited (bring a power bank). Expect jungle sounds at anchor.
  • Pangkalan Bun (Night 5): Simple hotel/guesthouse (twin share, ensuite). Handy for repacking and a hot shower before the flight back to Jakarta.

Rooming & Facilities: Basic service level. Bedding and nets provided on the boat; luggage stays dry under cover but use dry bags for cameras/phones. Showers and water pressure vary. Wi-Fi is unlikely on the river and patchy in town.

Bags & Flights: Domestic sectors commonly have tighter limits (pack soft luggage); keep a small daypack ready for daily walks/boardwalks.

What You’ll Eat

Style: Hotel breakfasts in Jakarta/Pangkalan Bun; simple Indonesian meals on the klotok prepared by the boat crew (fresh veg, rice, noodles, chicken/fish, fruit, tea/coffee). Portions are generous; spice levels can be toned down on request.

Dietaries: Vegetarian/vegan/gluten-light usually accommodated with advance notice; bring a few favourite snacks if you have strict requirements.

Hydration: Treated/boiled water and hot drinks provided on board; refill your reusable bottle often (hot, humid conditions).

Included meal tally: 6 breakfasts, 3 lunches, 3 dinners (boat days typically cover most included lunches/dinners; city nights are your choice—great for trying local warungs).

Good to know (food & drink):

  • Boat mealtimes follow wildlife windows—early starts, unhurried lunches at quiet anchorages, dinners by lantern light.
  • Street-food tips (city nights): pick busy vendors, watch food cooked hot, and carry small IDR notes.
  • Coffee/tea culture: strong, sweet local coffee on board; cafés in Jakarta offer espresso for your early-flight fix.
What's Included & What's Not

✅ What’s Included

  • Small-group trip (Classic; Basic service level): CEO throughout; local specialist guides where it adds value; max 14 (avg 12).
  • Duration & route: 7 days round-trip Jakarta → Jakarta.
  • Internal flight: Jakarta ⇄ Pangkalan Bun (with transfers to/from Kumai for the river section).
  • Stays: 3 nights hotels (twin share, ensuite) + 3 nights live-aboard klotok (shared sleeping arrangements and shared facilities).
  • Transport: Rustic klotok boat, private vehicle, plane, walking.
  • Guided & included experiences:Tanjung Harapan Orangutan Rehabilitation Centre (feeding platform visit)Tanjung Harapan night trek (nocturnal wildlife)Village experiences & feeding treks around Tanjung HarapanTwo Camp Leakey primate centre visitsPondok Tanggui morning trekFree time in Pangkalan Bun & Jakarta
  • Meals: 6 breakfasts, 3 lunches, 3 dinners.
  • Welcome Moment: Meet your CEO and group on Day 1.
  • Transport to/from included activities throughout.

🚫 What’s Not Included

  • International flights to/from Jakarta (CGK).
  • Travel insurance (mandatory) — must cover medical, evacuation & repatriation.
  • Visas, vaccinations, and entry/arrival cards as applicable to your nationality.
  • Airport transfers on arrival/departure (available to pre-book; otherwise DIY by taxi/rideshare).
  • Meals and drinks not listed above; personal snacks.
  • Optional activities (own expense), e.g.: Pangkalan Bun Day Tour; Jakarta Mangrove Forest Kayak.
  • Tips/gratuities for CEO, local guides, drivers, and boat crew.
  • “My Own Room” supplement not available on 3 klotok nights (shared facilities).
  • Checked baggage fees/overweight charges on airlines where applicable.
  • Personal expenses & gear: laundry, phone/SIM/Wi-Fi upgrades, souvenirs, binoculars, reusable bottle, etc.
Weather Expectations

Weather Expectations (7-Day Borneo Route)

Big picture: Equatorial rainforest climate—hot, humid, and showery year-round. Expect daytime 30–33 °C, nights 23–25 °C, with brief, heavy downpours and steamy sunshine between. Pack light layers and rain protection.

By Region (what it feels like)

  • Jakarta (sea level, urban tropical):Nov–Mar (wettest): frequent showers/storms, 25–33 °C; humid.Jun–Sep (drier): fewer showers, still warm 24–32 °C.
  • Pangkalan Bun / Kumai / Tanjung Puting NP (lowland rainforest):Year-round: hot/humid days 30–33 °C, warm nights 23–25 °C.Nov–Mar (wetter): heavier, longer showers; boardwalks muddy, rivers higher.Jun–Sep (drier): fewer storms; short, intense showers still possible. Evenings can feel a touch cooler on the river.

Quick Month-by-Month (impact on the trip)

  • Dec–Mar: Wettest stretch—expect daily showers/storms; lush forest, slick trails, higher insect activity.
  • Apr–Jun: Shoulder—rain easing, still humid; good balance of sun and showers.
  • Jul–Sep: Drier window—generally fewer downpours, easier footing on trails/boardwalks.
  • Oct–Nov: Build-up—hot, sticky days with afternoon/evening thunderstorms.

Sun, Rain & River Notes

  • Tropical sun/UV: Strong even on overcast days—hat, SPF 50, sunglasses.
  • Downpours: Rain is typically heavy and brief—carry a light rain jacket/poncho and dry bags for phone/camera.
  • Trails & boardwalks: Can be wet/slippery after showers; wear grippy footwear.
  • On the klotok: Breeze can cool evenings slightly; bring a light long sleeve for comfort and bugs.

Bugs & comfort

  • Mosquitoes/biters: Year-round; apply repellent (DEET/picaridin), wear light long sleeves/pants at dusk.
  • Humidity: Quick-dry clothing helps; drink water often and pace yourself during mid-day heat.

Wildlife timing

  • Orangutans & river life are observed year-round. Rain may shift daily rhythms; guides adjust timing around feeding platforms and boat routes.
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What To Pack

What to Pack

Bags & Carry Set-up

  • Soft duffel or backpack (50–60L) — easier to stow on the boat than hard-shell suitcases.
  • Daypack (20–25L) with rain cover for boardwalk walks and boat landings.
  • Dry bags/zip sacks for camera/phone; luggage locks + small neck wallet.

Clothing — Hot, Humid, Buggy

  • Light, quick-dry layers: 4–5 tees, 1–2 long-sleeves (sun/bugs), 2 pairs shorts, 1 light travel pant.
  • Evening/light warmth: thin fleece or long-sleeve for breezy decks.
  • Rain shell or poncho (tropical showers happen fast).
  • Sleepwear suited to warm nights; sarong/light sheet if you run warm.
  • Swimwear + pack towel/sarong.

Footwear

  • Closed-toe walking shoes or light hikers (grip for wet boardwalks).
  • Sturdy sandals/reef shoes for landings and shower blocks.
  • Flip-flops for the boat.

Sun, Rain & Insects

  • Wide-brim hat/cap, UV sunglasses, SPF 50 sunscreen + lip balm.
  • Insect repellent (DEET 30%+ or picaridin); after-bite soother.
  • Light buff/face wrap (bugs, sun) + microfibre cloth for lenses.

Health & Personal

  • Personal meds + copies of prescriptions.
  • Basic first aid (blister care, antiseptic, pain relief, antihistamine, rehydration salts).
  • Hand sanitiser/wipes, small biodegradable toiletries; talc or anti-chafe (humidity helper).
  • Electrolyte tablets—you’ll sweat more than you think.

Hydration & Refill

  • Reusable bottle (1–2L); optional filter or purification tablets (treated/boiled water is provided on board).

Docs & Money

  • Passport (6+ months), visas/arrival card (as required), travel insurance cert (print + digital).
  • Cards + small IDR notes (island shops/markets prefer cash).
  • A few USD small bills are handy but not essential.

Electronics

  • Phone + power bank (10–20k mAh) — charging on the klotok can be limited.
  • Headlamp/torch (night walks, dim decks).
  • Universal adapter (Type C/F common; 220V).
  • Camera/GoPro + spare batteries/memory; binoculars (optional but great for canopy life).
  • Waterproof phone pouch for spray and sudden showers.

Nice-to-Haves

  • Earplugs/eye mask (boat nights), neck pillow (domestic flights).
  • Collapsible tote for market runs and wet/dry separation.
  • Small gifts from home (stickers/pins) for community moments—optional, be respectful.

Leave Behind (or limit)

  • Hard-shell suitcases, heavy denim, hair dryers, excessive jewellery/valuables.
  • Strong scents/aerosols—bugs love them, the forest doesn’t.
Local Insights

Local Insights

Big-picture vibe: Kalimantan hospitality runs warm and unhurried. Life follows the river—slow boats, soft greetings, and sunset chatter on the deck. Smile, learn a few phrases, and let the forest set the pace.

Respect & etiquette

  • Ask before photographing people, especially rangers or families at docks/markets.
  • Dress modestly in towns (shoulders/knees covered); on the klotok, light casual is fine.
  • Orangutan platforms are quiet zones—keep voices low, follow ranger/CEO instructions.

Useful phrases (Bahasa Indonesia)

  • Hello: Halo
  • Thank you / You’re welcome: Terima kasih / Sama-sama
  • Please / Excuse me: Tolong / Permisi
  • How much?: Berapa harganya?
  • Where is the toilet?: Di mana kamar kecil?
  • No spicy / I’m vegetarian: Tidak pedas / Saya vegetarian
  • Water (no gas): Air mineral (tanpa gas)

Money & paying

  • Bring small IDR notes for market snacks and tips; cards are limited outside Jakarta.
  • ATMs are in Pangkalan Bun; none inside the park. Withdraw before boarding.

Tipping norms

  • Restaurants/cafés: round up or ~5–10% if no service charge.
  • Boat crew/ranger/local guide: a pooled tip at trip end is customary (your CEO will advise a range).

Safety & comfort

  • Heat & humidity: Sip water often; wear a hat and breathable fabrics.
  • Insects: Use repellent, long sleeves at dusk; keep cabin lights low to reduce bugs.
  • Footing: Boardwalks can be slick after rain—closed shoes with grip are best.
  • Night walks: Red-light torches preserve wildlife night vision; follow single-file spacing.

Wildlife etiquette

  • No feeding, no touching, no flash. Keep distance, especially from mothers with infants.
  • Bag all snacks securely; food smell attracts macaques and squirrels.
  • Stay behind barriers at feeding sites; move slowly and give way on narrow paths.

Boats & cabins (klotok life)

  • Space is simple: soft bags pack best; power is limited—carry a power bank.
  • Mosquito nets/coil use may be provided; still bring your own repellent and a light sleep sheet.
  • Deck evenings can be cool—have a light layer handy.

Drones & sound

  • Drones are commonly restricted around wildlife—assume no-fly unless a ranger explicitly approves.
  • Keep music to headphones; the river is part of the experience.

Health & hygiene

  • Use filtered/bottled water for drinking and teeth-brushing.
  • Hand sanitiser and wet wipes are handy before/after wildlife sites and meals.
  • If sensitive to motion, carry ginger tabs or motion meds for narrow river bends.

Seasonal notes

  • Rain showers can pop up year-round; carry a light shell and dry bag for phone/camera.
  • Haze from regional burning can occur certain months—sunglasses and a light mask help on smoky days.

Sustainable choices

  • Refill a reusable bottle; refuse single-use where possible.
  • Buy crafts/produce direct from local vendors in Pangkalan Bun/Kumai.
  • Pack out small rubbish from the boat and boardwalks—leave the riverbanks cleaner than you found them.
CO₂ Footprint Report
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CO₂ Footprint

Results Summary (Topline)

  • Estimated per guest: 0.45 t CO₂e
  • Estimated per tour (assumed 12 guests): 5.45 t CO₂e
  • Offset applied: 200% → 0.91 t CO₂e per guest ( 10.90 t per tour )
  • Method: High-estimate using DEFRA-aligned factors with WTT (well-to-tank) + RF=1.9 for aviation, includes a single-origin guest flight, all on-tour transport & stays, and all meals (included + off-tour).

Key Tour Info

  • Tour: Wild Orangutan 8-Day Loop | Sumatran Jungle & River Expedition
  • Start/Finish: Medan ↔ Medan
  • Feeder Hub (assumed): Singapore (SIN) ↔ Medan (KNO) return
  • Assumed Group Size: 12 (adjustable)

Scope & Boundaries

Included in this estimate: guest return flights from a single origin hub, road transfers, accommodation energy (hotel nights & jungle camp), meals (all), and minor activity overheads (guiding/permits). Excluded: shopping, medical care, and large personal purchases.

Emission Factors & Conservative Defaults

  • Aviation (short-haul economy): DEFRA-aligned, includes WTT and RF=1.9 uplift (high-estimate).
  • Road (mini-coach/van): Higher per-passenger-km than full coach, diesel-based.
  • Hotels: HCMI room-night approach, Indonesia regional intensity; twin-share apportioned 50% per guest.
  • Meals: Conservative per-meal factor applied to all meals (included + off-tour).
  • Uncertainty: +10% uplift applied to the subtotal.

Activity Data (Assumptions)

  • Flights: SIN ↔ KNO ≈ 1,208 km return
  • Road: Medan ↔ Bukit Lawang + local movements ≈ 300 km per guest (shared van)
  • Stays: 6 hotel nights (twin-share) + 1 jungle camp night
  • Meals: 24 total (~3/day × 8 days)

Results — Per Guest

  • Flights: 0.278 t CO₂e
  • Road transport: 0.036 t CO₂e
  • Hotels (6 nights, twin-share): 0.048 t CO₂e
  • Jungle camp (1 night, simple fuel/use): 0.002 t CO₂e
  • Meals (24 total): 0.048 t CO₂e
  • Other (permits/ops small overhead): 0.001 t CO₂e
  • Subtotal: 0.413 t CO₂e
  • +10% uncertainty: 0.041 t CO₂e
  • Estimated total per guest: 0.45 t CO₂e

Results — Per Tour (Assumed 12 Guests)

  • Estimated total: 5.45 t CO₂e
  • Offset at 200%: 10.90 t CO₂e

What Moves This Number

  • Up: adding white-water rafting/motorized add-ons, solo hotel rooming, long-haul feeder flights.
  • Down: closer feeder hub, full-coach transfers, meat-light dining, shoulder-season A/C usage reduction.

Assumptions

  • Economy-class flying, average load factors.
  • Mini-coach/van occupancy typical of small-group tours.
  • Hotel energy based on regional intensity (Indonesia), apportioned by room share.
  • Meals use a conservative mixed-diet factor (no premium for beef-heavy days).
  • No motorized boat days on this itinerary.

Versioning

  • Model: CO₂e v1.3 (High-estimate | WTT + RF=1.9 | +10% Uncertainty)
  • Date: 2 September 2025
  • Prepared for: Zero Trace Tours listing draft
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Tour FAQ's
Is this trip suitable for first-time wildlife travellers?

Yes. The focus is relaxed wildlife viewing from a klotok riverboat with short boardwalk walks. Expect heat/humidity and basic facilities rather than strenuous trekking.
What’s the fitness level required?

Light (2/5). Short forest walks and boardwalks; uneven, sometimes muddy surfaces; hot, humid conditions. Take it steady, hydrate, and use grippy footwear.
How basic is the klotok boat?

Simple but atmospheric: shared sleeping area with thin mattresses, pillows and mosquito nets; shared washroom; shaded dining deck; open rooftop. Power is limited—bring a power bank.
What wildlife will I likely see?

Orangutans at feeding stations (Tanjung Harapan, Pondok Tanggui, Camp Leakey) are common. Also possible: proboscis monkeys, macaques, hornbills, kingfishers, and fireflies. Wild sightings vary—patience helps.
More FAQ's

When is the best time to go?

Orangutans can be seen year-round at feeding platforms. Expect hot, humid conditions in all seasons; showers make trails muddy but the forest vibrant.

How early do days start?

Early. Wildlife activity peaks morning/late afternoon. Some days depart before breakfast for feeding times or cooler walking conditions.

What are the baggage limits?

Domestic flights commonly allow ~15 kg checked + 5 kg carry-on (subject to airline policy). Use soft luggage; keep a small daypack ready for landings.

What about electricity, mobile signal and charging?

Charging on the klotok is limited/intermittent. Bring a power bank. Mobile signal is patchy on the river; stronger in Jakarta/Pangkalan Bun. Consider an eSIM with offline maps.

Are mosquitoes and insects a big issue?

This is tropical forest—yes. Use DEET/picaridin repellent, wear long sleeves at dusk, and sleep under nets. For health questions (e.g., malaria/dengue prevention), consult a travel doctor before departure.

Can dietary requirements be accommodated?

Generally yes with advance notice. Boat meals are simple Indonesian dishes; spice can be toned down. Bring preferred snacks if you have strict requirements.

What’s included vs not included?

See the ✅ What’s Included / 🚫 What’s Not section above for the full list—key inclusions are the Jakarta ⇄ Pangkalan Bun flight, 3 klotok nights, park visits, and 6B/3L/3D.

Is the night walk safe?

Guided and on known paths/boardwalks. Wear closed shoes, bring a headlamp, and follow instructions—no touching wildlife, keep noise and light low.

What should I wear at feeding stations and on walks?

Light, breathable layers; long sleeves/long pants for sun/bugs; hat, SPF 50, and grippy footwear. Carry a light rain shell—showers pass quickly but can be heavy.

Are drones allowed?

Often restricted in national parks and near research areas. Permits may be required and not always granted. If in doubt, leave the drone at the hotel.

What payments are accepted on tour?

ATMs in Jakarta/Pangkalan Bun; cash (small IDR notes) is handy for markets and small purchases. Card acceptance is limited around the river.

What’s the minimum age?

15 years. Families with older teens do well; the pace is wildlife-focused and unrushed.

How big is the group?

Small group—max 14 (avg 12). A CEO (trip leader) accompanies the group; local specialists join where it adds deeper knowledge.

Any last prep tips?

Pack dry bags, a power bank, insect repellent, and electrolyte tablets. Keep camera gear handy and protected from spray; move quietly on boardwalks—the forest rewards patience.
CO₂ Emissions
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CO₂ Reductions
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BOOKING & PAYMENT FAQ's

What’s the deposit & payment process?
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Adventure Time!

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Here’s how it works—clean, simple, no surprises:

A) "Book with Deposit"

  1. Place a deposit. You’ll pay the deposit at checkout.
  2. Tell us the details. You’ll receive an email asking for your tour name/date, passenger details, and any special requests (room type, extras, dietaries, etc.).
  3. We secure your spots. If everything’s clear, we confirm your booking by email so you can lock flights and plan the rest.
  4. If we need anything (e.g., room configuration, add-on activities), we’ll ask—then issue confirmation once sorted.
  5. Final balance invoice. After confirmation, you’ll be invoiced the remainder in line with the trips booking terms & conditions (each trip/partner has its own timeline but full payment is generally required at least 30 days prior to departure).
  6. If we are unable to confirm your spot: you’ll receive a full refund of your deposit. Zero stress.

B) Instant confirmation route (selected trips)

  • Some departures use live operator booking calendars. These can deliver instant confirmation inside the operator’s system.
  • If you book this way, the operator’s terms & conditions apply immediately (including payment schedules and change/cancellation rules).

Good to know

  • Each trip may have slightly different deadlines and deposit rules—You can find the terms and conditions for your chosen booking on the listing page.
  • You can still flag special requests after deposit—earlier is better for availability.
What’s your cancellation & refund policy?

Before your booking is confirmed

  • If we can’t confirm your spots after you’ve paid a deposit, we’ll issue a full refund of that deposit.

After your booking is confirmed

  • Cancellations follow the operator’s cancellation schedule (varies by trip and how close you are to departure).
  • Expect possible fees or non-refundable items (e.g., internal flights, permits, certain accommodations).
  • If a refund or credit is due, we’ll process it once the operator releases the funds and pass it back to your original payment method.

Instant-confirmation bookings (live operator calendars)

  • The operator’s T&Cs apply immediately on these. Some departures are non-refundable or have stricter windows.

How to cancel

  • Email us your booking reference, names on the booking, and a one-line request (“Please cancel”).
  • We’ll reply with the exact penalties/refund or credit per your operator before proceeding.

If the operator cancels or significantly changes your trip

  • You’ll be offered an alternative date, a travel credit, or a refund according to that operator’s policy. We’ll advocate for the best outcome for you.

Good to know

  • Refunds are returned to the original payment method; bank/FX fees aren’t usually recoverable.
  • Travel insurance is your friend for recovering non-refundable costs.
  • The earlier you contact us, the better your options typically are.
Can I change dates or transfer my booking?

Short answer: Usually yes, but it depends on the operator’s rules and how close you are to departure.

Date changes

  • We’ll check new-date availability with the operator.
  • If a change is possible, you’ll pay any applicable operator change fee plus any price difference for the new date.
  • The closer to departure, the tighter (and costlier) changes become; some trips treat late changes as a cancel + rebook under the operator’s policy.

Transfer to another person (name change)

  • Many operators allow a name change/transfer up to a certain cut-off.
  • Fees and deadlines vary by operator and services booked (e.g., flights may be non-transferable).

Instant-confirmation bookings

  • If you booked via a live operator calendar, the operator’s T&Cs apply immediately. Some departures are non-changeable or have stricter windows.

How to request a change

  • Email us with your booking reference, preferred new date/person’s details, and any flexibility.
  • We’ll confirm options, fees, and any price differences before making changes.

Pro tips

  • Ask early—more seats = more options, lower fees.
  • Consider travel insurance that covers change/cancellation costs.
  • Always check booking terms and conditions, links displayed on each tour page under the overview.
Are you accredited / is my money protected?

Yes. Your money is protected by our own accreditation and safeguards, plus the protections of our tour partners and the payment methods we use.

Our business safeguards

  • Legally registered business with documented booking & refund policies.
  • Commercial insurance appropriate to our operations.
  • VTIC Quality Tourism Accreditation (Quality Tourism Accredited Business) confirming we meet industry standards for customer service, safety, and risk management.

Operator-level protection

  • We partner only with established operators who maintain their own financial protections and clear refund/credit policies.
  • When you book via a live operator calendar, payment is processed directly by the operator and their protections/terms apply immediately.

How your payment is handled

  • All card payments run through a secure, PCI-compliant gateway; we don’t store your full card details.
  • If you book through a live operator calendar, payment is processed directly into the operator’s system, and their terms & protections apply immediately.

Your legal rights

  • Your purchase is also covered by consumer laws in your country/state (fair trading/refund rights). We reference the applicable jurisdiction on your paperwork.

Extra peace of mind

  • Paying by credit card may add chargeback protection from your card issuer.
  • We strongly recommend travel insurance to cover situations outside operator/consumer protections (your own cancellation, medical, delays).
Do you offer price matching?

Absolutely. Our prices update live from the operator, but if you spot the same tour on the same dates with the same inclusions and terms advertised for less — even in a public sale or promo — we’ll match it.

Already booked? We’ll refund the difference to your original payment method (eligibility applies, based on the final checkout price including taxes/fees from an authorised seller). And yes, the matched price still includes our 200% carbon offset — no dilution of benefits.
Do I need travel insurance?

Not for every trip—but for most travellers, we strongly recommend it

Some itineraries and partner operators do require insurance (especially remote treks, glacier walks, or bookings made via live operator calendars with mandatory cover).

When it’s required

  • Certain partners/departures make insurance compulsory and may ask for proof before departure. If you book one of these, their T&Cs apply immediately.

What good cover includes

  • Medical treatment & emergency evacuation/repatriation (high limits).
  • Trip cancellation/interruption (protects your deposit and balance if plans change).
  • Baggage & travel delay, and supplier default where available.
  • Coverage for all activities on your itinerary (e.g., trekking, glacier hikes, kayaking) and any relevant altitudes/conditions.
  • 24/7 assistance hotline and a clear claims process.

When to buy

  • At booking. That way, cancellation benefits start immediately and you’re covered if something crops up before you travel.

How to share proof

  • Email us your policy certificate (names, policy number, assistance phone).
  • If you booked via an instant-confirmation operator calendar, follow their proof instructions and deadlines exactly.
Are departures guaranteed?

Most departures run as planned, but guarantees depend on the operator and minimum numbers. If there’s a wobble, we’ll tell you fast and give you options.

How it works

  • Minimum group size: Most partners need a minimum number of travellers to confirm a trip.
  • When we confirm: Each operator has a confirmation window (often 30–60 days before departure). We monitor load and update you as status changes.
  • Any listing from "G-Adventures" will be guaranteed to run with a booking

If a trip is under-subscribed

  • We’ll contact you with clear options:

Move to another date (same tour)

Switch to a comparable trip

Full refund of monies paid (per the operator’s terms)

  • Any price differences for new dates/trips will be discussed before you decide.

If a trip is suspended (weather, park closures, strikes, force majeure)

  • First, we’ll look to re-route or adjust (e.g., alternative park, similar activities).
  • If that’s not viable, you can move dates, choose a different trip, or receive a refund/credit according to the operator’s policy.

Our promise

  • Proactive comms: We’ll keep you posted as soon as we know more—no last-minute surprises if we can help it.
  • No pressure choices: You pick the outcome; we handle the admin.
  • Flight advice: Until your tour is confirmed, book flexible/refundable flights or add insurance that covers schedule changes.
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TRAVEL

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RESTORE

REPEAT

REPEAT

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