Can I charge devices at camp?
Limited. The camp is off-grid (solar/dual-battery). Arrive with devices charged, switch phones to flight mode, and bring a power bank.
Dietaries—can they be catered for?
Yes—most requirements, with advance notice (including intolerances/allergies).
Is alcohol allowed?
BYO welcome; an ice box keeps drinks cold. Please drink responsibly.
Can I fish?
Allowed in permitted zones using lures only; not a tour focus. Note: base camp is in a Sanctuary Zone—no fishing there.
What’s included vs what do I bring?
Included: kayaks & safety gear, sun shirts & hats, snorkel kit (wetsuits in cooler months), dry bags, all meals & non-alcoholic drinks, national-park/camping fees, transport, qualified guides, complimentary photos.
Bring: ≥1 L water bottle, sunglasses, reef-safe SPF, swimwear, towel/sarong, wet-friendly sandals, enclosed walking shoes & daypack, head torch, camera/chargers, toiletries (biodegradable preferred), camp clothes and warm layers in winter. (Full packing list provided in your booking info.)
What about phone reception and emergencies?
Mobile coverage is limited in the park. The crew carries a satellite phone for emergencies; the operator’s office can relay urgent messages.
Parking—what are my options?
Free on-street parking at 24 Pelias St, or secure fenced parking for $10/day.
What’s the season?
Late April → early October (dry season) for calmer mornings, clearer water, and reliable paddling conditions.
Wildlife & weather—what should I expect?
Turtles, rays, schools of fish—and sometimes dolphins or dugong. Wildlife is natural—expected, never guaranteed. Guides adjust daily plans to the best conditions.
Can I upgrade to a single kayak or private tent?
- Exclusive single-kayak use (experienced paddlers): +$100 (limited to 4 per departure).
- Private ‘solo’ tent: +$100 (limited to 6 per departure).
What are the minimum numbers and tour limitations?
Departures require minimum 4 guests. Participants must be able to lift 15 kg and comfortably walk on uneven ground/soft sand.
What’s the cancellation policy?
- 30+ days prior: Full refund minus any non-refundable booking/processing fees.
- Within 30 days: No refund (consider travel insurance).
COVID-related (operator policy): - >14 days prior: Full refund minus fees.
- ≤14 days due to restrictions beyond your control: 70% refund + 30% (or deposit) as a 3-year voucher.
If travel requirements aren’t met (e.g., entry permits), no refund. Full terms apply per the operator.
Should I get travel insurance?
Strongly recommended—remote region, weather-dependent ocean activities, and limited medical facilities nearby.